CygNet Software Product Lifecycle Policy and Matrix

To ensure that our development resources continue to deliver the most innovative and cost-effective products to our customers, we may periodically elect to end of life (EOL) products. The reasons include:

Technology innovation.
Development- or customer-driven changes.
Product maturation.
Hardware/firmware obsolescence.
Replacement with functionally richer product or technology.
A newer version that supersedes an older one, including bug fixes and enhanced functionality.

We recognize that EOL milestones and the associated migration or system changes that may result from these milestones impact your enterprise. With that in mind, we have published this Product Lifecycle policy.

General Policy Guidelines

Major Releases are supported for twenty-four (24) months or two (2) subsequent Major Releases, whichever comes first.
Service Releases are considered an update of the Major Release and falls under the same lifecycle as the Major Release.
The lifecycle of specific components may be shorter than the lifecycle of the release in which the component was introduced.
During any phase of the Product Lifecycle, it may be necessary to upgrade to a more current product to correct a reported problem.
As a general rule, CygNet will provide at least twelve (12) months notice for EOL of a product.
CygNet reserves the right to change the time frame at its sole discretion based on business needs or technical risks for customers.

Terminology

General Availability (GA) – The date that the product/component is released for sale/use.
Notice of Status Change (NSC) - The date on which CygNet publicly communicates the specific dates for a product’s end of life.
End of Sales (EOS) – The date at which the product ceases to be available for purchase.
Last Available Release (LAR) – The date or the release in which the component is last shipped.
Limited Support (LS) – The date at which the Limited Support phase begins. In Limited Support, Software Development provides code-level changes only for issues that are classified as Severity 1 (Critical) or Severity 2 (High) level support incidents as defined in the Software Subscription Fact Sheet. In general, Severity 1 and 2 issues are those issues that affect daily material operations due to a defect in the software and cannot be solved by a workaround. Technical support is provided throughout this phase of the lifecycle.
End of Life (EOL) - The date or version on which the product becomes obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported. Software Development support ends. No further code level maintenance. Technical support may be provided, depending upon the request. If you continue to use obsolete products they may not be compatible with more recent products. The EOL date may be a specific date or coincide with a new release.
Version Number –The Version number represents Platform, Product Version, Service Release, and Build. For example, 7.1 SR1 represents Platform 7; Product Version 1; Service Release 1. Individual files show the build number (e.g., 7.1.1.34).
Major Release – A Major Release may include new features, functionality, new products, or a significant architectural change. A Major Release is indicated by an increment to the Platform or Product Version number (e.g., 7.1 to 7.2 or 7.2 to 8.0).
Service Release – A Service Release may include bug fixes, usability enhancements, and other general improvements. A Minor Release is indicated by an increment to the Service Release number (e.g., 7.1 to 7.1 SR1 or 7.1.0 to 7.1.1).

Product Lifecycle Matrix

Product

NSC

EOS

LAR

EOL

Comments

CTS 6.4.3

Mar 03

23-Ma- 08

Obsolete
(15-Dec-08)

CTS will not run with SCADA version 7.1+. You must upgrade to GMR.

SCADA v6.5.1

Dec 04

06-Jun-08

Dec-08

Obsolete
(15-Dec-08)

SCADA v7.0

July 07

24-Nov-08

Dec-08

Obsolete
(15-July-09)

GMR is included in SCADA as of v7.0

SCADA v7.0.1

Oct 07

24-Nov-08

Dec-08

Obsolete
(15-July-09)

SCADA v7.0.2

Feb 08

24-Nov-08

Dec-08

Obsolete
(31-Jan-10)

The lifecycle of this version was extended to allow additional time to upgrade to v7.2.

SCADA v7.1.x

May 08

24-Nov-08

July-09

v7.3

SCADA v7.2.0

July 09

15-Dec-10

Jan-10

v8.0*

Previously listed version as 7.2.x. EOL was with release of v7.4; however, version numbers went from v7.3.1 to v8.0.

SCADA v7.2.1

Jan 10

15-Dec-10

w8.0

v8.0 SR1*

Previously listed version as 7.2.x. Versions are now listed separately to extend the lifecycle of this version.

SCADA v7.3.x

Dec 10

TBD

v8.0.1

TBD

v8.0

* Items previously listed as v7.3 SR1 (7.3.1) are now listed as 8.0 and items previously listed as v7.4 are now listed as v8.0 SR1 (8.0.1).

Component

NSC

EOS

LAR

EOL

Comments

HMI Host

July-06

Obsolete

Replacement is the SCADA Host.

CygNet Trend

v6.5.1

July-07

Obsolete

Replacement is the CxTrend Control in CygNet Studio.

CygNet Alarm Station

v6.5.1

July-07

Obsolete

Replacement is the CxCAS Control in CygNet Studio.

CygNet Excel Report

v6.5.1

July-07

Obsolete

Replacement is the CxExport.dll. Use of this control is included in CygNet Excel Export.

CxCAS Control Version 1

v6.5.1

Obsolete

Migration is to CxCAS Control Version 3.

CxCAS Control Version 2

v7.0.0

24-Nov-08

Obsolete
(15-July-09)

Replacement is the CxCAS Control Version 3.

ODBC support for ‘HistoryValues’ table (VHS)

24-Nov-08

Obsolete
(15-July-09)

Replacement is ODBC support for the ‘HistoricalValues’ table (VHS) and ‘HistoricalStats’ table (VHS).

ODBC support for ‘CurrentValues’ table (all CVS’s)

24-Nov-08

Obsolete
(15-July-09)

Replacement is ODBC support for the ‘RealtimeValues’ table (all CVS’s).

PCS

v6.0.0

24-Nov-08

Obsolete
(31-Jan-10)

Replacement is the PNT service. You can use client applications and PCS utilities such as the Point Configuration Manager until version 7.2 SR1. Once version 7.2 SR1 is released, these applications and utilities will no longer support the PCS. Please be advised that version 7.2+ Current Value Services require the PNT and that version 7.0 SVCMON requires the PNT.

Component

NSC

EOS

LAR

EOL

Comments

Kimray EIE

v6.1.0

24-Nov-08

Nov-08

v7.1.1

26-Nov-08

Obsolete
(31-Jan-10)

Replacement is the Weatherford EIE. Be advised that the Kimray EIE will not work with v7.2 or greater UIS. You must migrate to the Weatherford EIE in order to upgrade your UIS and other EIEs v7.2.

Open BSI EIE

v6.3.0

24-Nov-08

Nov-08

v7.1.1

26-Nov-08

Obsolete
(31-Jan-10)

Replacement is the BSAP EIE. Be advised that the Open BSI EIE will not work with v7.2 or greater UIS. You must migrate to the BSAP EIE in order to upgrade your UIS and other EIEs v7.2.

Barton EIE

v6.3.0

24-Nov-08

Nov-08

v7.1.1

26-Nov-08

Obsolete
(31-Jan-10)

Replacement is the ScanCom EIE. Be advised the Barton EIE will not work with v7.2 or greater UIS. You must migrate to the ScanCom EIE in order to upgrade your UIS and other EIEs v7.2.

Flow-Cal EIE

v6.1.1

24-Nov-08

Nov-08

v7.1.1

26-Nov-08

Obsolete
(31-Jan-10)

Replacement is the Flow-Cal Export through the Gas Measurement Repository (GMR) System. Be advised the Flow-Cal EIE will not work with v7.2 or greater UIS. You must migrate to GMR. Contact CygNet Sales for more information.

Galvanic Gas Micro EIE

v6.5.0

11-Aug-09

Aug-09

v7.2

15-July-09

Obsolete
(31-Jan-10)

WebMobile Server and Clients

v7.1.0

26-Aug-09

v7.2

26-Aug-09

Obsolete
(26-Aug-09)

Nominations Monitoring

v7.2

15-Oct-09

01-Sept-09

v7.2 SR1

v8.0*

Replacment is Gas Contract Monitoring. Contact CygNet Sales for more information.

Daniel Modbus EIE

v6.5.3

28-Dec-09

28-Dec 09

v7.2 SR1

v8.0*

Amocams EIE

v6.3

30-Dec-09

31-Dec-09

v7.2 SR1

v8.0*

This EOL does not affect the other amocams EIEs (Amocams 300, 700, and 1000).

Mobil UFC EIE

v6.5.1

30-Dec-09

31-Dec-09

v7.2 SR1

v8.0*

XP SP3 for CygNet Services PCs

XP: 31- Dec-2001
SP3: 21-Apr-2008

24-Feb-2010

N/A

v7.2 SR1

v7.3

General Availability dates are MS dates.
This EOL applies only to PCs that run CygNet services.

XP SP3 for CygNet Native Client PCs

XP: 31 Dec 2001
SP3: 21-Apr-2008

24-Feb-2010

N/A

TBD

08-Apr-2014

General Availability dates are MS dates.
This coincides with the MS lifecycle for XP.

Windows Server 2003 Support

28-May-2005

11-Oct-2010

N/A

TBD

14-July-2014

14-Jul-2015

General Availability dates is MS date.
EOL date is MS EOL date.

CygNet Custom Resource DLL for clustering on Windows Server 2003

v7.2.1

11-Oct-2010

TBD (last release before July 2013 or current customers upgrade to 2008 R2.

v8.0 SR1*

14-Jul-2013

Fisher EIE

6.0.2

26-Oct-2011

8.0.1

8.0.0

26-Oct-2012

Superceded by the Emerson ROC EIE and the Emerson ROCPlus EIE.

Modbus EIE

6.1.0

26-Oct-2011

8.0.1

8.0.0

26-Oct-2012

Superceded by the ModbusEFM EIE, which contains all of the functionality of the Modbus EIE plus Enron history.

* Items previously listed as v7.3 SR1 (7.3.1) are now listed as 8.0 and items previously listed as v7.4 are now listed as v8.0 SR1 (8.0.1).

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CygNet Software Product Lifecycle Policy and Matrix

General Policy Guidelines

Terminology

Product Lifecycle Matrix

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